Jupiter — Privacy

1. Information We Collect on Jupiter

When you interact with the jup.ag interface, certain information is collected automatically to ensure the service functions correctly and securely. This includes on-chain data such as wallet addresses involved in a jupiter swap, transaction hashes, token pairs, and swap amounts, all of which are publicly visible on the Solana blockchain. The platform may also collect device and browser metadata — such as IP address, browser type, and operating system — through standard web server logs. Voluntary information, such as email addresses provided when signing up for newsletters or community updates, is collected only with explicit consent. No government-issued identification or sensitive personal financial data beyond what is inherent to on-chain activity is required to use the exchange.

2. How Jupiter Uses Your Data

Data collected through the jup.ag interface is used primarily to deliver, maintain, and improve the swap experience. Aggregated, anonymized analytics help the development team identify routing inefficiencies, optimize liquidity source rankings, and diagnose technical issues. The service does not sell personal data to third parties for advertising purposes. Communication data, such as support ticket content or newsletter subscriptions, is used solely to respond to inquiries and distribute relevant product updates. Where behavioral analytics are employed, the goal is to understand how traders navigate the platform so that the user interface can be made more intuitive for everyone, from first-time visitors to seasoned jupiter crypto traders.

3. Cookies and Tracking Technologies

The jup.ag website uses cookies and similar tracking technologies to enhance functionality and gather usage statistics. Essential cookies are strictly necessary for the platform to operate — for example, preserving user interface preferences such as slippage tolerance settings or selected jupiter wallet connections between sessions. Analytical cookies, deployed via privacy-respecting tools, help the team measure page performance and identify navigation bottlenecks without tracking individuals across unrelated websites. Users may manage or disable non-essential cookies through their browser settings, though doing so may affect certain features of the interface. The platform does not use third-party advertising cookies or retargeting pixels.

4. Third-Party Data Sharing

Jupiter aggregates liquidity from numerous decentralized protocols, meaning that swap transactions are routed through third-party smart contracts on the Solana blockchain. While these interactions are inherent to the aggregator model, they are governed by the respective protocols' own terms and on-chain logic rather than by any data-sharing agreement. The platform may share anonymized, aggregated usage statistics with infrastructure providers — such as RPC node operators or analytics services — solely to maintain performance and uptime. It does not share personally identifiable information with marketers, data brokers, or unrelated commercial entities. Any integration partners who require access to technical data for the purpose of improving the service are bound by confidentiality obligations consistent with this policy.

5. Data Security Measures

Protecting user data is a priority for the team behind jup.ag. The web interface is served over encrypted HTTPS connections, and all internal systems that handle usage data apply industry-standard access controls and logging. Because the exchange is non-custodial, private keys and seed phrases never pass through its servers — responsibility for securing a jupiter wallet rests with the individual user. Server-side data is stored with encryption at rest, and access is restricted to authorized personnel on a need-to-know basis. The team conducts periodic security reviews and works with external auditors to identify and remediate potential vulnerabilities in both the smart contract layer and the web infrastructure.

6. Your Rights as a Jupiter User

Depending on your jurisdiction, you may have specific rights regarding personal data held about you. These can include the right to access a copy of the data collected, the right to request correction of inaccurate information, and the right to request deletion of data where it is no longer necessary for the purposes for which it was collected. Because most interaction data on a decentralized exchange is recorded on a public blockchain, the platform cannot alter or erase on-chain records; however, it can act upon requests relating to off-chain data such as email addresses or support correspondence. To exercise any of these rights, users may contact the support team through the official jup.ag channels, and the team commits to responding within a reasonable timeframe in accordance with applicable law.

7. Data Retention

Off-chain data collected by jup.ag is retained only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. Server log data, including IP addresses associated with interface visits, is typically retained for a limited period before automated deletion. Email addresses collected for newsletters are retained until a user unsubscribes, at which point they are removed from active mailing lists. Support records may be retained longer where legal or dispute-resolution obligations apply. On-chain transaction data, by contrast, is permanently recorded on the Solana blockchain and falls outside the control of the platform; this is an inherent characteristic of public distributed ledger technology that all users should be aware of before conducting any jupiter swap.

8. International Data Transfers

jup.ag is a globally accessible decentralized application, and data may be processed in jurisdictions outside a user's country of residence. Where personal data is transferred internationally, the team endeavors to ensure that appropriate safeguards are in place, consistent with applicable data protection regulations. Infrastructure providers and service partners operating in different regions are selected with data security standards in mind. Users in the European Economic Area, the United Kingdom, and other jurisdictions with stringent data protection laws should be aware that transfers may occur to countries that do not provide an equivalent level of statutory protection; in such cases, contractual or other recognized safeguard mechanisms are applied wherever feasible. This reflects the platform's commitment to handling all user data responsibly across its global user base.

9. Children's Privacy

The jupiter exchange and its associated interface are not intended for use by individuals under the age of 18, or the age of legal majority in their relevant jurisdiction. The platform does not knowingly collect personal information from minors. If a parent or guardian becomes aware that a child has provided personal data through jup.ag, they are encouraged to contact the support team immediately so that the relevant information can be identified and deleted. Access to decentralized financial services carries significant financial risk, and the team strongly discourages use by anyone who does not fully understand the implications of trading crypto assets. Age verification is not technically enforced at the smart contract level, but this policy reflects the platform's clear intent and user eligibility standards.

10. Privacy Policy Updates

This privacy policy may be revised periodically to reflect changes in the platform's practices, applicable law, or the broader regulatory environment surrounding decentralized finance. When material changes are made, users will be notified through prominent notice on the jup.ag interface or via email where contact details are available. The date of the most recent revision is clearly displayed at the top of the policy document. Continued use of the service after a revised policy has been posted constitutes acceptance of the updated terms. Users are encouraged to review this policy regularly to stay informed about how their data is handled. The team is committed to maintaining transparency regarding any changes that affect user privacy.

11. Contact Information

If you have questions, concerns, or requests related to this privacy policy or the handling of your personal data, you may reach the jup.ag support team through the official channels listed on the website. The team aims to acknowledge all privacy-related inquiries within a reasonable timeframe and to provide substantive responses to legitimate requests. For security-related disclosures, including potential vulnerabilities in the platform's infrastructure or smart contracts, users are encouraged to use the official bug bounty program rather than public forums, to allow issues to be addressed responsibly before they are disclosed publicly. Providing accurate contact information when submitting a request will help ensure a timely and accurate response from the team.

12. User Consent

By accessing and using jup.ag, you consent to the collection and use of information as described in this privacy policy. Where specific consent is required — for example, for optional analytics cookies or marketing communications — the platform will present clear, affirmative consent mechanisms rather than relying on pre-checked boxes or implied agreement. Users may withdraw consent for optional data processing at any time without affecting the legality of processing that occurred prior to withdrawal. Withdrawing consent for non-essential data processing will not prevent access to core jupiter swap functionality, as the essential operation of the exchange does not depend on optional data collection. The platform respects user autonomy and is committed to ensuring that consent is freely given, specific, informed, and unambiguous.